Hello, please help me access the wholesale account. I am attempting to log in at this URL: FWA.exchange: Main
I also submitted the wholesale website logo and it hasn’t been updated. This is my site: arc.fwaisp.com
Sure! You can use this link to log into your Admin Command Center:
As for your logo update on arc.fwaisp.com, I’ll go ahead and check on that for you as well. Thanks for your patience!
@Isaac This is where it gets confusing. You (and Ola) keep pointing me to the customer portal login, not the admin portal login, which are two different URLs. When using the logins that I have for the customer portal it shows me customer level info for my own account not reseller.
The e-mail that I received last month pointed confirming my reseller login pointed me to login here: FWA.exchange: Main
Unless something has changed recently, I remember being able to log in and access the portal to set up new accounts, etc. Let me now, but again, it’s just confusing with so many portals and the fact that I have other logins from past accounts.
I think all I may need is a password reset, but you tell me, ultimately, I am still not able to access the reseller side of the portal.
Sorry for the confusion. Just to clarify, there are 2 main FWA logins:
Admin Command Center – This is where you manage your inventory and product settings:
Customer Management Portal – This is where you can track sales, customer details, and plan activations:
I’ll reach out to you on the side and help you get logged in — we’ll get it all sorted.
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