Are you ready to be part of the next generation of wireless internet? We’re on a mission to revolutionize the way people access and resell internet — and we’re looking for a sharp, motivated, and high-performing Business Account Manager to join our team for the FWA (Fixed Wireless Access) Program.
This is a rare opportunity to work hands-on with business owners, resellers, and white-label partners as they build their own internet brands under our rapidly growing FWA platform — including both the Agent Program and the Oasis white-label system.
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Position Overview
Title: Business Account Manager
Department: FWA (Fixed Wireless Access) – Wholesale Division
Location: Remote
Type: Full-time
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What You’ll Do
As our FWA Business Account Manager, you’ll be the go-to relationship builder and operations guide for our partners. You’ll manage accounts, walk new clients through setup, troubleshoot issues, and ensure that each of our partners is successful — whether they’re launching as a Nomad agent or building a fully white-labeled ISP of their own.
Your Day-to-Day:
• Guide new FWA partners through setup and onboarding
• Serve as the dedicated point of contact for existing business accounts
• Proactively follow up with partners to help them activate, grow, and succeed
• Monitor modem orders and usage within the FWA dashboard
• Troubleshoot issues and escalate bugs or requests internally
• Capture feedback from partners and relay it back to our product and dev teams
• Contribute to the ongoing refinement of training materials, FAQs, and guides
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What We’re Looking For
• 2+ years of experience in account management, client success, sales ops, or onboarding roles
• Excellent communication and people skills
• Strong organizational habits and attention to detail
• Experience working in startups, telecom, SaaS, or e-commerce is a plus
• You’re excited by the fast-moving energy of a startup and ready to build
• Tech-savvy — comfortable using internal dashboards, CRMs, and data tools
• You like solving problems and helping others succeed
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What You’ll Get
• Competitive base salary + performance bonuses 
• A high-ownership role with real visibility and impact
• Fun, mission-driven teammates with a bias toward action 
• Free access to our wireless service (naturally 
)
• A role at the intersection of tech, infrastructure, and entrepreneurship
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How to Apply
To apply, please send a message directly to @jaden that includes the following three items:
1. A video introducing yourself (under 5 minutes)
This is your chance to speak directly to us and stand out. Your video should include:
• A quick introduction (who you are, your background)
• Why you want to work at FWA
• A verbal confirmation that:
1. You’re excited and able to work full-time, for FWA
2. You’re authorized to work in the United States (we are not sponsoring new visas at this time)
• A short explanation of how your prior experience will help you succeed in this role
• A demo or overview of something impressive you’ve built or led recently, including:
• What it was
• The hardest challenge you solved
• Why you’re proud of it
2. Your Resume or an Updated LinkedIn Profile
Make sure it’s up to date and clearly shows your experience and any relevant roles.
3. Any Relevant Work Samples or Portfolio Links
This could include presentations, dashboards, startup projects, websites, or anything you’ve worked on that you’re proud of.
We receive a lot of applications, so please help us (and yourself!) by following the steps above exactly. Keep both your email and video concise and focused. We’re looking for thoughtful, self-starting candidates — and how you apply is part of that evaluation.
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Let’s build something huge. Together.
FWA Oasis is changing the future of connectivity. Come be part of it.