Demo Modem Cancellation

Not exactly sure the use case in keeping it in Oasis? Currently, it is costing us retail ($99.95/mo.) instead of wholesale price therefore, we want to cancel it. We have activated a “demo” modem on our wholesale dashboard.

Also, We have a customer that the service does not work well for in the valleys of upstate NY, we accepted their modem back (they are snowbirds to Florida). I have deactivated their account (in our wholesale dashboard) but, I would like to ensure that we are no longer billed for his daily use… Wilbur Card (wcard@mac.com - 48865)

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