I’ve submitted two support tickets regarding updating company name and phone number, as well as updating logo and pricing on modems and service plan. It’s been well over a week and I haven’t received and response. Please advise. Thank you.
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Hi @jayvance
I truly apologize for the delay you’ve experienced, that’s not the level of support we strive for, and I completely understand your frustration.
Please feel free to DM me directly, and I’ll personally make sure your requests are handled as a high priority today.
Thank you for your patience, I’m here to help and will get this resolved for you as quickly as possible.
– Omar J.
Wholesale Account Executive | Nomad Internet
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