Frustrated and Unable to Move Forward - Demo modem issues

Nomad Franchise Tech Support
53

Hi @NexusTechsNV,

To add more to what @oliverbrown said,

Please note that when you sign up on FWA Oasis, a placeholder demo modem appears on your dashboard. This is only a placeholder to show how your stacks will look once you add a real modem. We do not send a free modem upon signing up on FWA Oasis.

To get an actual modem, you can visit the FWA Oasis store to make a purchase.

2. Regarding your website nexustechsnv.fwasite.com:

Yes, your customers can make purchases directly from your website.

Here are a few important things to note:

  1. If you have inventory (i.e., you’ve purchased modems in bulk on our platform FWA.exchange: Main ):

    • When a customer makes a purchase, the system checks your inventory.
    • If you have available modems, you’ll receive an email alert to fulfill the order yourself.
    • We will then transfer the customer’s billing amount to your Stripe Connect account.

  2. If you do not have inventory:

    • We will handle the modem shipment directly to the customer.
    • However, you will not receive the cost of the modem, since you didn’t stock any inventory. We cover the product fulfillment in that case since you dont have a modem available.

Finally, we noticed you mentioned both the FWA Agent Program and the FWA Oasis Program, and you’re currently signed up for both. To better understand the differences and benefits of each program, please read the following article:

:backhand_index_pointing_right: Major Announcement: FWA is Now Two Powerful Programs

Let us know if you have any further questions!

1 Like