What is wrong with customer service I can’t turn it to pause, says can’t until next charge what does that mean?
@Jeffoak can you please share a screenshot of this error?
Can you please share a screenshot of the error you are facing on OASIS as well along with the ICCID and IMEI of the devices that is currently not working.
Can you please confirm if this is a Verizon or T-mobile SIM card?
Why are we being charged for August still my fwa account is still getting drained no refund. Did someone lie to us?
We are still working on this and currently this offer is not active. as it does, we will post a public update.
How is it not active you publicly told everyone that it would be. So I have to pay for the modems I told customers it would be free? That’s false misrepresentation. You do realize that correct? I would hope you fix this before it becomes legal issues for you.
